The Problem – Single view of Repository status

Most organizations have complex Documentum environments with multiple repositories running across many servers.  Maintaining these environments is a time-consuming task

• It takes several actions to verify if the repository is up and jobs are successful
• Not Pro-actively managed - Unless a user reports an issue, administrators must proactively navigate each repository and manually verify it is healthy. The extra time spent managing these systems take administrators away from other tasks that could add more value to the organization.

The Solution – OpenDashboard

TSG has built OpenDashboard to ease the burden of Documentum support tasks. It provides a consolidated view of administrative information across multiple content repositories. Information presented includes:

• Docbase availability
• Job Status
• User Management Data (e.g., active users)

OpenDashboard leverages OpenContent’s REST Service Oriented Architecture (SOA), which uses HTTP to access resource URIs and receives the requested information in XML form. OpenContent in turn uses the DFC to access Documentum.