OpenContentURL makes it easy for end-users to generate dynamic permanent links to documents that are stored in a content management system or portal. It reduces or eliminates the problem with out of date links to documents in web site, training material, and references throughout an organization. You can read more about how one of our client’s is using it here.
The Problem – Lack of integration
Operating in an environment with integrated IT systems can be a challenge. Users and administrators rely on ECM systems to manage their documents, both in front of and behind the curtains. As systems grow and change, users and IT departments struggle with the need to ensure URL links remain valid for critical procedural and reference documents. With little to no ability to efficiently find dead links in company materials, businesses run the risk of not locating the right information at a crucial time. Policies, legal agreements and even mission critical archives have the potential to be mislinked or misplaced.
The Solution – OpenContentURL
OpenContentURL is a configurable and modular product providing the capability to create permanent links to ECM documents using document attributes. Originally developed for a client who needed a link from SharePoint to go to either Documentum or a portal depending on a rule the product is designed with configuration and flexibility in mind.
An OpenContentURL deployment consists of three components, a source link generator, a target link receiver, and a service with an XML configuration file for handling the linking rules.
- Generate permanent links across multiple ECM systems
- Share permanent links across multiple electronic mediums such as email, portals, or other ECM systems like SharePoint
- Links created with OpenContentURL are valid for the entire life of the document. Generated links will always point back to the current approved content, even if re-versioned or re-approved.
The OpenContentURL download includes the following components:
- Resolver Service – Receives and translates an incoming OpenContentURL source link to a target link based on rules mapped to the parameters on the source link. It then redirects the user to the target link.
- Webtop Source Link Generator – The source link generator is unique to the source location of the document. The source link generator contains the rules that will select specific document attributes and build them into a URL link unique to that document.
- The sample included in the distribution builds a link from Webtop using dm_document attributes.
- Webtop Target Link Receiver – The target link receiver will parse parameters and use them to locate the document in the target system. The module will then call a function to return and display the document. The target link receiver communicates directly with the target system.
- The sample included in the distribution includes a Webtop component that will parse an incoming OpenContentURL target link, find the document, build the DRL link for it and then redirect to that link to display the document.
- Documentation is included to walk you through the installation process and application usage.
Not included in this release, but available soon as part of our core HPI product, is an HPI Target Link Receiver. If you are interested in this functionality now, please contact us at email@example.com